WARRANTY SERVICES

 

We are a company that advocates consumer rights.

 

 

If the item does not meet your expectations you may send it back to us but item must be in good condition and re-sellable within 7 days.

 

 

As a consumer rights advocate, Big Skinny products are covered with 60 days warranty from the day they were bought, when used under normal conditions and not damaged. Workmanship warranty does not cover normal wear and tear, neglect or accidents.

 

 

Examples of what is not covered under workmanship warranty are:

 

 

·       Stain or color transfer from clothing dye, beverages or inclement weather

 

 

·       Damaged from pets

 

 

·       Scratches, sorted spots or marks from normal use

 

 

·       Discoloration or dampness from storage

 

 

·       Improper Care

 

 

Important;  Please return retail sales to the original store of purchase according to their return policies.

 

 

If you have any questions, don't hesitate to call us. We can be reached Monday - Friday from 9 AM to 5 PM

Or, email us anytime: 
Customer.service@bigskinnyphilippines.com

 

 


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